Longhorn Steakhouse
Reviews and Complaints
Complaint
- Usually great service and food
- Slow response to messed up food
Preferred solution: Full refund
User's recommendation: Dont eat here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWell not rare.
Preferred solution: Let the company propose a solution
User's recommendation: Don't expect value for takeout mistakes.
Complaint about restaurant
Bad bad service
Preferred solution: Apology
Poor service.
- Usually great service and food
Preferred solution: Let the company propose a solution
Racist host / manager
Waiter/ Bartender refusing to weaf face mask
Long wait for curbside pickup (2) times
Me and my family were miss treated
Found hard rubber object in my food and it cut my mouth and cut my gum
Preferred solution: Let the company propose a solution
Unhappy Customer
On 05/29/2020 I took a friend that was visiting from Savannah GA to lunch at Longhorn. The lunch went well and the service was good.
On 06/01/2020 I met a girlfriend at the same Longhorn for lunch. I had soup an salad she has salmon and baked sweet potato for lunch but ordered soup and salad to go.
My reason for reaching out to you is because I signed up as a member of your club, per my receipt from 05/29/2020 to enjoy a free Appetizer. I signed up but there was no instructions on what to do to get the free Appetizer.
When we were seated I ask the waitress if she would show me how to go online and what to do in order to get my free Appetizer because my girlfriend was ordering a meal to eat now and a lunch to go. The waitress stated that she "did not know anything about it" with no other reply. I got the attention of the manager and I ask him what do I have to do to get my free Appetizer he also said he did not know. He did not suggest asking another manger or waitress. I thought he should have tried to help me or he could have just given me an Appetizer since no one in the restaurant could help me. I did have my receipt from 05/29/2020.
I have to say I did not feel good spending my money at longhorn today.
Disappointed Customer,
Preferred solution: How to redeem free Appetizer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hempfield, PennsylvaniaTotal chaos
Preferred solution: Let the company propose a solution
User's recommendation: Poor service and lack of communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milledgeville, GeorgiaWorst steak ever
- Location
- Easy to place order
Preferred solution: Let the company propose a solution
User's recommendation: Check your food before you leave
Was not happy with our service
Preferred solution: Full refund
Was not happy with our service
Preferred solution: Full refund
- Prev
- 1
- ...
- 12
- 13
- 14
- 15
- 16
- ...
- 25
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
File charges ? For what ?
Where is your damage ? Did you immediately visit the emergency room or schedule an appointment with your physician ? Did you retain the object and document the occurrence ? It's awful to find foreign objects in food.
My buddy made salads for a place near here and lost his finger bandaid in one of them.
I've had hair fresh from Papa Johns. No harm, no foul, no return to the place.