Longhorn Steakhouse Reviews and Complaints | longhornsteakhouse.com @ Pissed Consumer

Most helpful review

New Reviewer

Apr 11, 2022 Dillon S Bfl

Bad experience

1.8

Me and my girlfriend was recently at a longhorn location in Morehead city,NC at about 740/8pm and our steaks came out undercooked and rare when we asked for medium rare. The manger proceeded to argue with me about the steaks and proceeded to tell me that this is how a...

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#3479146

Location

Morehead City, North Carolina

Preferred solution

Let the company propose a solution

New Reviewer

Jul 16, 2022 Phillip C Lqo

Just nasty flies everywhere in the kitchen

2.0

They try to pay you an extreme amount to keep your mouth shut. It's dirty, smells like constant sewage in the kitchen, and all but 1 manager which is the Main G.M. act as though they are better than everyone. The kitchen manager told me I was rude because I asked the...

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#3767642

Location

Tucson, Arizona

Pros

Location

Cons

Cold food
Racism
Deception

Preferred solution

Let the company propose a solution

New Reviewer

Jul 09, 2022 Elizabeth D Wet

Complaint about restaurantthe girl ended up getting almost to $20 tip and you don't say anything that they take it out of your receipt and on top of it I gave her $8 so you know you need to let people

4.2

I came out of the filthy bathroom and a manager was there and I told him and he goes oh and that was it plus they were tables and chairs blocking the ladies room he had to push him out of the way so I could use the ladies room that was disgusting I would have rather have peed in the parking lot then used your bathroom

User's recommendation: go to the bathroom before you go to the restaurant because the bathroom will make you ill.

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#3745921

Location

Shelton, Connecticut

Pros

Decent food

Cons

Filthy bathrooms

Loss

$72

Preferred solution

Full refund

New Reviewer

Jul 03, 2022 Shanquisha S Kou

Resolved: Bad experience with waitress in the Thomasville ga

Longhorn Steakhouse - Bad experience with waitress in the Thomasville ga

Update by user Jul 03, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 03, 2022

RUDE WAITRESSES BRANDY S TABLE 95 in THOMASVILLE GA!!! I THINK THAT SHE NEED TO BE TALK TO BOUT HER CUSTOMER SERVICE

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Resolved

#3728967

Location

Thomasville, Georgia

Pros

Usually great service and food

Cons

Slow response to messed up food

Loss

$40

Preferred solution

Full refund

New Reviewer

Jul 01, 2022 Rolando S Omb

I ordered 2 glass of red wine! The first glass was ok,then when i ordered the second glass of wine,there was a water all over the glass dripping on the wine!!do you guys running out of glasses???

1.0

Longhorn Steakhouse - I ordered 2 glass of red wine! The first glass was ok,then when i ordered the second glass of wine,there was a water all over the glass dripping on the wine!!do you guys running out of glasses???

The wine glass was dirty and watery! Not only Ruinned the taste of the wine but also reflects a bad service and supervision

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2 comments

Jul 05, 2022 PissedConsumer2206027 #2206027

What did your server say when you requested this $112 glass of wine (eyeroll) be replaced?

0 0

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#3723471

Location

Yonkers, New York

Pros

Foods usually great

Loss

$112

Preferred solution

Let the company propose a solution

New Reviewer

Jun 27, 2022 Edward L Zlk

Mistreated

3.6

Pick up porterhouse steak with 2 sides Opened bag after I paid 1 side was in bag bread was stale Cashier asked me, after I paid, if I wanted the Brussel sprouts. Of course I said I paid for them. Everything was resolved. Left for home & opened bag. I had ordered medium steak was bloody rare. I had paid cash & wanted it back. Spoke to mgr & said he would mail a gift for $30, my bill was $35.28 Had wasted too much time waiting with aggravation My wife was Hungary at home As I am a caretaker for her . I did not want a gift card , just my $ back. Edward Luber 50 Belmont Ave Apt 1008 Bala Cynwyd, Pa 19004

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1 comment

Jul 11, 2022 PissedConsumer2209218 #2209218

Was she really Hungary???? How about you prepare her meals. Illiterate.

1 0

#3709357

Location

Lower Merion, Pennsylvania

Pros

Service

Loss

$35

Preferred solution

Full refund

New Reviewer

Jun 22, 2022 Gail N Ozv

I visited Longhorn Steakhouse in Birmingham, al today and had the worst experience you could have. they already have the reputation for the poorest service of any restaurant in Birmingham .

1.0

Service, service, service. I visited to place an order to go at the bar. She slung a menu at me and never came back for thirty minutes. She pranced all around the restaurant and never acknowledged me. After waiting thirty minutes I told the gentleman next to me they apparently did not want my business and left. This location is in desperate need of new management and staff.The man sitting next to me could not believe it either. I will never visit this restaurant again . I had already been told the service was the absolute worst however I experienced it first hand today.

User's recommendation: don't go.

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3 comments

Jul 11, 2022 PissedConsumer2209220 #2209220

Did the man next to you clutch his pearls too?

0 0

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#3696392

Location

Birmingham, Alabama

Preferred solution

Let the company propose a solution

New Reviewer

Jun 22, 2022 Lorraine G Elb

Store number 012-5350. I would like to know the location of this number

I would like to know where store number 012-5350 is located thank you thats on the receipt..,,,..,,,

User's recommendation: Good food.

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1 comment

Jun 27, 2022 PissedConsumer2202348 #2202348

Why don’t you know ? If you have the receipt weren’t you there? Scammer ho gg

0 0

#3694134

Location

New York, New York

Preferred solution

Location address of Store number 012-5350

New Reviewer

Jun 21, 2022 Susan S Vgx

Experience with a Manchester NH restaurant.

On Fathers Day June 19 2022 I called longhorn in Manchester NH to get a table for 9 at 2 oclock. A manager had to come to the phone and there was no way she was going to accommodate me. I arrived at the restaurant at 1:30 to put my name in for a table. Upon arriving...

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2 comments

Jun 21, 2022 Lyda Nfl #2199550

It was Father's day. Busy.

They cannot accommodate large parties. I feel sorry for your family. Especially your parents particularly your father.

They had to spend time with you. Poor things.

4 0

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#3691674

Location

Derry, New Hampshire

Preferred solution

Apology

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New Reviewer

Jun 19, 2022 Trent D Ycp

Terrible expierence

Did not get my food she said I did not order my wife got hers she wasn't going to sit and eat without my food took home her meal to dog was so rude of attitude from man ager I am normally in thetr a couple times a week not again they will be the next closing I wasn't the only one unhappy I paid for my dog a nice meal was accused of being prejudice of my waitress she was white as snow didn't get that one

User's recommendation: Don't go for a pleasant dinner this is my first bad review from anywhere.

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#3687134

Location

Atlanta, Georgia

Cons

Poor service from greeter and server
Unprofessional manager

Loss

$30

Preferred solution

Apology

New Reviewer

Jun 16, 2022 Trent D Meu

Terrible expierence

2.3

Me and my wife ordered steaks later baked potato salad we wanted a dinner menu a charger for the lunch menu she got her steak or salad and a baked potatoes all I got was a cold baked potato no steak no salad but yet I have to pay for it has to speak to the manager your...

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#3677654

Location

Tupelo, Mississippi

Loss

$45

Preferred solution

Let the company propose a solution

Jun 01, 2022 PissedConsumer3630085 of Philadelphia, PA

I tasted the most disgusting meal of my life

3.4

I ordered lamb-shops with mash potatoes and spinach. The meat was salty and the potatoes were too buttery. The staff indicated that it was a new plate after my complaint. Waiter did nothing but ask me why I didnt eat my meal but never offered to exchange it for...

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#3630085

Location

Philadelphia, Pennsylvania

New Reviewer

May 24, 2022 Eric S Zjs

Some money didn't go back to my account

Was at location at Atlanta airport..waitress swiped my card 2 times..The bill she gave me first was incorrect cause she didnt have one drink on there. Comes to me and apologized saying I didnt put a price on there for the other drink, telling me she need to swipe again, I said ok and the other bill I swipe first time will go back on your card by end of night, she lied..I tried calling there no answer, corporate office number I found is wrong

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#3605975

Location

Delmar, Delaware

Loss

$27

Preferred solution

A refund for the first bill she swiped

May 23, 2022 PissedConsumer3602725 of Cabot, AR

Was told it would take 10-15 minutes to clean a table. The hostess finally cleaned a table while we observed other employees standing around talking. They were out of tea, which is totally unaccepta

1.0

They were also out of tea, which is totally unacceptable. We expect better service from this restaurant.

User's recommendation: Stay away from the NLR AR restaurant.

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#3602725

Location

Cabot, Arkansas

Preferred solution

Let the company propose a solution

May 21, 2022 PissedConsumer3595365 of Jonesboro, GA

I would like to inform you of my previous visit to Longhorns in Morrow,Ga.

2.9

First of all I come here all the time. Most of the tine I do not have any issues.I was very displeased with my meal. I ordered a outlaw ribeye with the seven pepper seasoning cooked medium well,sweet potato and salad. I had to wait a while to get my food and I was at the bar. Then the stark was well done and tough.I did not send it back because I would have had to wait another 45 mins.

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#3595365

Location

Jonesboro, Georgia

May 11, 2022 PissedConsumer3563993 of Lebanon, PA

They got our order wrong the second time and was even more unpleasant the second time around

1.3

They could of gave us a better experience .::..:)4$4$4$&4&4&4&&4&4&44!!4!@6@6&(&;!):$3&4&&4484&!44844!$4

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#3563993

Location

Lebanon, Pennsylvania

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Location	3/5
Cleanliness	3/5
Price Affordability	3/5
Website	3/5
Allergens Information	2/5

Longhorn Steakhouse Reviews

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Top Longhorn Steakhouse Reviews

"Complaint about restaurantthe girl ended up getting almost to $20 tip and you don't say anything that they take it out of your receipt and on top of it I gave her $8 so you know you need to let people"

"Just nasty flies everywhere in the kitchen"