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2.3

On 05/29/2020 I took a friend that was visiting from Savannah GA to lunch at Longhorn. The lunch went well and the service was good.

On 06/01/2020 I met a girlfriend at the same Longhorn for lunch. I had soup an salad she has salmon and baked sweet potato for lunch but ordered soup and salad to go.

My reason for reaching out to you is because I signed up as a member of your club, per my receipt from 05/29/2020 to enjoy a free Appetizer. I signed up but there was no instructions on what to do to get the free Appetizer.

When we were seated I ask the waitress if she would show me how to go online and what to do in order to get my free Appetizer because my girlfriend was ordering a meal to eat now and a lunch to go. The waitress stated that she "did not know anything about it" with no other reply. I got the attention of the manager and I ask him what do I have to do to get my free Appetizer he also said he did not know. He did not suggest asking another manger or waitress. I thought he should have tried to help me or he could have just given me an Appetizer since no one in the restaurant could help me. I did have my receipt from 05/29/2020.

I have to say I did not feel good spending my money at longhorn today.

Disappointed Customer,

Preferred solution: How to redeem free Appetizer .

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Ethel go to their website. Instructions are there.

You should also remove your post since you gave out way too much personal info.

This website isnโ€™t monitored by the ppl you are complaining about in any way. You have posted in a public forum website.

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